Hi there,

Thank you so much for your thoughtful review and for sharing your experience with our products. We’re glad to hear you’re enjoying the lights and their integration with Alexa.

We’re sorry to hear about the power supplies being affected by lightning strikes. We understand your concern and truly appreciate you taking the time to share this feedback with us.

We’ve noted your feedback and will pass it along to our product team for further consideration and future improvements.

Thank you again for your support and for choosing XMCOSY+!

– XMCOSY Team

Hi Roger,

We’re sorry to hear about the issue with your S14 controller and apologize for the inconvenience this has caused.

We’d like to better understand what happened and help find a proper solution for you. Could you please contact our support team with your order information and any details about the controller issue? Our team will be happy to look into this further and provide assistance.

You can reach us at warranty@xmcosy.com. We look forward to helping you get this resolved.

– XMCOSY Team

Hi John,

Thank you for your wonderful review!

While we're sorry that an electrical surge affected your controller, we're very happy we could help get your lights shining again. Providing reliable support is just as important to us as creating great products.

We're thrilled to hear you're enjoying your lights once more and truly appreciate your kind words about our team.

Thank you for choosing XMCOSY+!

– XMCOSY Team

Hi Randy,

Thank you for your 5-star review! We’re happy to hear that your XMCOSY+ S14 Smart String Lights Controller was exactly as described.

We appreciate your support and hope you enjoy your smart lighting experience!

– XMCOSY Team

Hi there,

Thank you so much for your thoughtful review and for sharing your experience with our products. We’re glad to hear you’re enjoying the lights and their integration with Alexa.

We’re sorry to hear about the power supplies being affected by lightning strikes. We understand your concern and truly appreciate you taking the time to share this feedback with us.

We’ve noted your feedback and will pass it along to our product team for further consideration and future improvements.

Thank you again for your support and for choosing XMCOSY+!

– XMCOSY Team

Hi Roger,

We’re sorry to hear about the issue with your S14 controller and apologize for the inconvenience this has caused.

We’d like to better understand what happened and help find a proper solution for you. Could you please contact our support team with your order information and any details about the controller issue? Our team will be happy to look into this further and provide assistance.

You can reach us at warranty@xmcosy.com. We look forward to helping you get this resolved.

– XMCOSY Team

Hi John,

Thank you for your wonderful review!

While we're sorry that an electrical surge affected your controller, we're very happy we could help get your lights shining again. Providing reliable support is just as important to us as creating great products.

We're thrilled to hear you're enjoying your lights once more and truly appreciate your kind words about our team.

Thank you for choosing XMCOSY+!

– XMCOSY Team

Hi Randy,

Thank you for your 5-star review! We’re happy to hear that your XMCOSY+ S14 Smart String Lights Controller was exactly as described.

We appreciate your support and hope you enjoy your smart lighting experience!

– XMCOSY Team